Why hasnt support replied back to me yet?

Each of our subscription plans come with alloted time frame for a proper response time.We ask,you take the time,to fully understand what your subscription plan contains.In the event you wish faster a response time,depending on your plan,we have a priority booking feature,which you can request a faster reply and a private chatroom to further expedite your request.Please note,this feature is only available for selected subscriber plans only.