What things are covered in support?
Never again worry — about your WordPress website. we will handle your WordPress maintenance, daily backups, updates, uptime monitoring, malware removal, security scans, and technical support—all at an incredible price and more.
In brief, we are responsible for the following features and services that are included in each of our different subscription plans. So we will include the following:
1. Regular Updates
Updates equal stronger functionality. No matter what CMS a website is using, you need to check if new updates have been released and then execute them. Script updates also play an important role; if you fail to regularly run updates on the site, there’s a strong chance that the website will be exposed to hacks.
WordPress websites can breakdown because of several reasons. But one prominent and common reason is outdated or crashed plugins. A WordPress website can become unresponsive even if there’s one outdated plugin. When this happens, the traditional response for the agencies/ developers is to manually go through the backend and hunt for the culprit plugin.
But that’s a long process, and we will assist further with this. Note it’s a necessity that clients need because, usually, they aren’t technical enough to sift through the plugins and update them on their own.
To make things easy for clients and our staff, Seotraffik recently launched an add-on, Priority Booking. This feature provides clients and our team,the ability to communicate better,amoung themselves.
Our great WordPress support also covers WordPress themes and plugins. If you need any help with the plugins already installed on your site, like an added feature, or you’d like to add new themes and plugins, then we’re here for you.
This will make proyects,very easy to order and deal with.
This one goes without saying: all of the content and data on a website needs to be backed up regularly. Backups are essential for website owners in case something goes wrong; a server crash or a hack may bring down the website completely. Regularly back up the website’s contents, photos, pictures, and templates, and then check the backups by restoring them, so you can keep the site running without breaks and we will provide support for this.
Never worry about losing your data when you have our support. We run regular cloud backups of your content and database, ensuring you can get your site back, no matter what happens.
Every now and then, even the biggest websites get hacked. The stories that gain the most notoriety involve defaced homepages, messages left by hackers, and security compromises. There are many other security issues to know about.You might not realize it at first, but hackers can use a bunch of sneaky tactics in order to compromise your website.In some cases, the hackers might even access the backend and start using it as a spam server. This can reduce the speed of your website to a virtual crawl, and can eventually get a website blacklisted. Needless to say, this can prove to be a big problem for website owners. Protection against the latest of threats is a necessary part of any website maintenance services,thus why,we offer this to you,depending,of course,on your selected subscription plan.
3. Site Monitoring
Site monitoring is an all-encompassing term for different activities that are carried out to test a website or web service for availability.
Basically, it refers to any activity that checks the performance, availability, and functions of a web service or website. It can involve automated testing or real user monitoring. Manual testing is sporadic, whereas automated testing can be scheduled at timely intervals.
This can be further broadened into three categories: availability monitoring (discussed above), performance monitoring (designed to check the service or website’s speed), and functionality monitoring (designed to test the functionality of a website),amoung other forms of monitoring such as SSL certificates.We will include this,on selected subscription plans.
We pledge as well to improve your security and ensure your site is monitored 24/7 to prevent hacking or malware infection.
Data analytics involves gathering and assessing traffic coverage and data on your website. We are a web development agency that offers a recurring service,that may include assessing analytics and providing you with detailed reports as part of your subscription plan. It’s a win-win situation for you, as you will be able to understand how to improve engagement,as well.We will provide this with all our subscription plans.
Websites grow and attract new audiences when they are regularly updated with new content. Google, and all other search engines, pay keen attention to the quality of content that websites upload. Most website owners simply don’t have the time to update the content on a regular basis, and you can plug that gap.
This can help with boosting your website’s rankings and improve engagement with traffic. We will Offer a tailored SEO content plan which is a no-brainer, and will help you boost profitability. Some of the best high-converting landing pages regularly optimize their content and we will help you out with that too.
Think of web support as a one-size-fits-all service,we can offer to you,our client. Basically, our support plans cover you with any problem, query, or issue that your website might incur. Common issues that we offer will likely include:
- Data or content errors
- Providing feedback
- System training
- User access issues
- System going offline
- Web hosting issues
To provide a seamless web support service, you need to have a team at the ready to handle queries 24/7 and should expect nothing less. Ideally,during the project discovery phase.,we will provide you,with updates,every step of the way.
If you need a new feature or WordPress development service like installing a caching plugin or customizing a theme, simply give us the details and our staff team will implement it for you.
Whether you need help with your website in the morning or in the middle of the night, our team will fix your WordPress site for you within the limits of your subscription plan.
Some of the most common website maintenance services include:
- Regularly updating the website
- Running backups
- Checking for 404 errors and server redirects
- Removing spam comments
- Updating the content
- Testing page speeds
- Checking any opt-in forms
If you’re having issues and your website or business isn’t loading fast, take a look at our speed optimization service. Our team will speed up your website and take regular steps to keep it rather quickly.
These are some of the great benefits,that will include,in some or all of our subscription plans,so what are you waiting for.Subscribe today!